Support Report - 7.14.21
Our team is doing an amazing job with RMA's. We are working within a days time frame of resolving RMA inquiries.
Current Tickets & Stats
We are within an average response time of 24 hours for Support tickets. This week we have an average waiting time for phones under 1:03 and chats under 1:41.
We know you have tons of MOXIE already, so we want you to show it off with us LIVE in Louisville, Kentucky for MOXIE UnCON from the Omni Hotel July 30 – 31, 2021! Plus, now you can purchase your ticket with Sezzle, which allows you to break up the price into four, interest-free payments. If you have MOXIE (and we know you do) you won’t want to miss it!
Posh Bosses Training
We have a special training for you all today here in Posh Bosses!! Please join us at 1 PM (MT) with one half of The Pamper Guys ~ Gold Premier Jason Kramer who’ll be showing an example of what a live video can look like inside of your Facebook party.