Support Report July 21, 2021
Support is consistently staying on top of inquiries. They are working within 24 hours of resolving RMA inquiries.
Current Tickets & Stats
Support is within an average response time of 24 hours for support tickets. This week Support has an average waiting time for phones under :34 seconds and chats under 1 minute.
We are not selling tickets to live UnCon anymore, but you can still get your Moxie on with us in your own living room and watch us live. If you buy your ticket by July 28th, 2021 you will receive a free product in your rewards tab.
Posh Bosses Training
We have a special training for you all today in Posh Bosses!! Please join us at 1PM (MT) to hear from Gold Premier Leader, Jasmine Barton, as she has shared an example of how she goes live in her own Facebook parties.
Posh Support Hours
Posh Home Office and the Support team will be closed for the full day Friday, July, 23rd from 8:00am - 5:00pm (MT). Support will resume their regular business hours Saturday July, 24th at 8:00am - 5:00pm (MT).