The Support Report
RMA’s are being completed within 24 hrs of a request being submitted. This is due to streamlining processes with our shipping team!
Current Tickets & Stats
Support is within an average response time of 24 hours for Support tickets. This week Support has an average waiting time for phones under 1:20 seconds and chats under 45 seconds.
End of Month Update
Support should finalize all of Aug EOM inquiries by Friday September 3rd. If you have any errors pertaining to EOM, please call into Support or create a Support request under the category “month end”. It will be escalated and solved before the month is closed out and finalized.
Do you want to receive an exclusive chic tee shirt? Starting 9/1 -9/30 we will have a recruiting promo for you to earn that prize. Check out that information here!